Technological advancements has opened countless new selling channels. As the boundaries between "brick and mortar" and "pure play" disappear, retailers are providing their customers with a variety of ways to interact, including online shopping experience, stores kiosks and catalogs.
This has created the need for systems integration across channels, so that customers can be identified, tagged, and tracked as they cross from channel to channel.
Assortments, promotions, inventory, sales and payments must be coordinated and shared by all channels in real time to maximize opportunities and to meet consumer expectations for FULL SERVICE AND SELF SERVICE shopping when, where and how they want to shop.
Vigeo Online retail management system helps you to accomplish following goals:
Improve customer service and employ client centric online retail system
Integrate multi channel retailing
Improve online inventory management
Improve workflow between various sales channels